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More than 300+ event organizers trust us across Tunisia
More than 300+ event organizers trust us across Tunisia
More than 300+ event organizers trust us across Tunisia

FAQs

Some questions we get asked the most

How is Bip different from other ticketing platforms?

Bip's unique advantage: We charge fees to buyers, not organizers. This means:

  • Almost free for event organizers

  • No upfront costs or monthly subscriptions

  • Organizers keep 100% of their ticket price

  • Buyers pay a small convenience fee at checkout

How do I get started with Bip?

Sign up for a free Bip organizer account

  • Create your first event

  • Set up your tickets and pricing

  • Launch your ticketing page

  • Start selling tickets immediately

What does Bip cost for organizers?

Bip is almost free for event organizers! We don't charge:

  • Setup fees

  • Monthly subscriptions

  • Commission on ticket sales

  • Hidden costs

Can I create discount codes?

Yes! Create various promotional offers:

  • Percentage discounts

  • Fixed amount discounts

  • Early bird pricing

  • Group discounts

  • Limited-time offers

How do I create an event on Bip?

Log into your Bip dashboard

  • Click "Create New Event"

  • Fill in event details (name, date, venue, description)

  • Add event images and branding

  • Set up your ticket categories

  • Review and publish your event

Can I customize my event page?

Absolutely! Bip allows you to:

  • Upload custom event images and logos

  • Add detailed event descriptions

  • Customize colors and branding

  • Add venue information and maps

  • Include artist/performer details

When do ticket sales go live?

You can set your ticket sales to:

  • Go live immediately after setup

  • Start at a specific date and time

  • Begin with early bird pricing

  • Launch with pre-sale access for your community

Can I control how many tickets each person can buy?

Yes! For each ticket category, you can set:

  • Maximum tickets per transaction

  • Minimum purchase requirements

  • Total quantity limits

  • Time-based restrictions

How do I get paid for ticket sales?

Since organizers keep 100% of ticket revenue:

  • Payments are processed directly to your account

  • Fast payout schedule (typically 1-3 business days)

  • Multiple payment method support

  • Transparent transaction reporting

What payment methods do you accept?

Bip accepts all major payment methods:

  • Credit/debit cards (Visa, Mastercard, Amex)

  • Digital wallets (Flouci, IZI, STB, BNA, …)

  • Buy now, pay later options (where available)

Can I offer refunds?

Yes! Bip supports flexible refund policies:

  • Set your own refund policy

  • Process refunds directly through the dashboard

  • Automatic refund processing

  • Partial refunds for ticket downgrades

Can I integrate Bip with my website?

Absolutely! Bip offers multiple integration options:

  • Embeddable ticket widgets

  • Direct links to your event page

  • API integration for custom solutions

  • Social media integration tools

How does ticket scanning work at events?

Bip provides comprehensive access control:

  • QR code scanning via mobile app

  • Offline scanning capability

  • Real-time validation

  • Duplicate ticket detection

  • Guest list management

What if I need help during my event?

Bip provides 24/7 support during events:

  • Live chat support

  • Phone support for urgent issues

  • Email support for non-urgent queries

  • Comprehensive help documentation

Can I import attendee data from other platforms?

Yes! Bip supports data import from:

  • CSV files

  • Other ticketing platforms

  • CRM systems

  • Email marketing tools

What analytics does Bip provide?

Comprehensive reporting includes:

  • Real-time sales data

  • Revenue tracking

  • Attendee demographics

  • Marketing campaign performance

  • Refund and transfer reports

Can I export my data?

Yes! Export options include:

  • Attendee lists (CSV, Excel)

  • Sales reports

  • Financial summaries

  • Marketing analytics

  • Custom report generation

Does Bip help with event promotion?

Bip includes built-in marketing tools:

  • Social sharing integration

  • Email marketing templates

  • Promotional codes and discounts

  • Affiliate tracking

  • SEO-optimized event pages

How is Bip different from other ticketing platforms?

Bip's unique advantage: We charge fees to buyers, not organizers. This means:

  • Almost free for event organizers

  • No upfront costs or monthly subscriptions

  • Organizers keep 100% of their ticket price

  • Buyers pay a small convenience fee at checkout

How do I get started with Bip?

Sign up for a free Bip organizer account

  • Create your first event

  • Set up your tickets and pricing

  • Launch your ticketing page

  • Start selling tickets immediately

What does Bip cost for organizers?

Bip is almost free for event organizers! We don't charge:

  • Setup fees

  • Monthly subscriptions

  • Commission on ticket sales

  • Hidden costs

Can I create discount codes?

Yes! Create various promotional offers:

  • Percentage discounts

  • Fixed amount discounts

  • Early bird pricing

  • Group discounts

  • Limited-time offers

How do I create an event on Bip?

Log into your Bip dashboard

  • Click "Create New Event"

  • Fill in event details (name, date, venue, description)

  • Add event images and branding

  • Set up your ticket categories

  • Review and publish your event

Can I customize my event page?

Absolutely! Bip allows you to:

  • Upload custom event images and logos

  • Add detailed event descriptions

  • Customize colors and branding

  • Add venue information and maps

  • Include artist/performer details

When do ticket sales go live?

You can set your ticket sales to:

  • Go live immediately after setup

  • Start at a specific date and time

  • Begin with early bird pricing

  • Launch with pre-sale access for your community

Can I control how many tickets each person can buy?

Yes! For each ticket category, you can set:

  • Maximum tickets per transaction

  • Minimum purchase requirements

  • Total quantity limits

  • Time-based restrictions

How do I get paid for ticket sales?

Since organizers keep 100% of ticket revenue:

  • Payments are processed directly to your account

  • Fast payout schedule (typically 1-3 business days)

  • Multiple payment method support

  • Transparent transaction reporting

What payment methods do you accept?

Bip accepts all major payment methods:

  • Credit/debit cards (Visa, Mastercard, Amex)

  • Digital wallets (Flouci, IZI, STB, BNA, …)

  • Buy now, pay later options (where available)

Can I offer refunds?

Yes! Bip supports flexible refund policies:

  • Set your own refund policy

  • Process refunds directly through the dashboard

  • Automatic refund processing

  • Partial refunds for ticket downgrades

Can I integrate Bip with my website?

Absolutely! Bip offers multiple integration options:

  • Embeddable ticket widgets

  • Direct links to your event page

  • API integration for custom solutions

  • Social media integration tools

How does ticket scanning work at events?

Bip provides comprehensive access control:

  • QR code scanning via mobile app

  • Offline scanning capability

  • Real-time validation

  • Duplicate ticket detection

  • Guest list management

What if I need help during my event?

Bip provides 24/7 support during events:

  • Live chat support

  • Phone support for urgent issues

  • Email support for non-urgent queries

  • Comprehensive help documentation

Can I import attendee data from other platforms?

Yes! Bip supports data import from:

  • CSV files

  • Other ticketing platforms

  • CRM systems

  • Email marketing tools

What analytics does Bip provide?

Comprehensive reporting includes:

  • Real-time sales data

  • Revenue tracking

  • Attendee demographics

  • Marketing campaign performance

  • Refund and transfer reports

Can I export my data?

Yes! Export options include:

  • Attendee lists (CSV, Excel)

  • Sales reports

  • Financial summaries

  • Marketing analytics

  • Custom report generation

Does Bip help with event promotion?

Bip includes built-in marketing tools:

  • Social sharing integration

  • Email marketing templates

  • Promotional codes and discounts

  • Affiliate tracking

  • SEO-optimized event pages

How is Bip different from other ticketing platforms?

Bip's unique advantage: We charge fees to buyers, not organizers. This means:

  • Almost free for event organizers

  • No upfront costs or monthly subscriptions

  • Organizers keep 100% of their ticket price

  • Buyers pay a small convenience fee at checkout

How do I get started with Bip?

Sign up for a free Bip organizer account

  • Create your first event

  • Set up your tickets and pricing

  • Launch your ticketing page

  • Start selling tickets immediately

What does Bip cost for organizers?

Bip is almost free for event organizers! We don't charge:

  • Setup fees

  • Monthly subscriptions

  • Commission on ticket sales

  • Hidden costs

Can I create discount codes?

Yes! Create various promotional offers:

  • Percentage discounts

  • Fixed amount discounts

  • Early bird pricing

  • Group discounts

  • Limited-time offers

How do I create an event on Bip?

Log into your Bip dashboard

  • Click "Create New Event"

  • Fill in event details (name, date, venue, description)

  • Add event images and branding

  • Set up your ticket categories

  • Review and publish your event

Can I customize my event page?

Absolutely! Bip allows you to:

  • Upload custom event images and logos

  • Add detailed event descriptions

  • Customize colors and branding

  • Add venue information and maps

  • Include artist/performer details

When do ticket sales go live?

You can set your ticket sales to:

  • Go live immediately after setup

  • Start at a specific date and time

  • Begin with early bird pricing

  • Launch with pre-sale access for your community

Can I control how many tickets each person can buy?

Yes! For each ticket category, you can set:

  • Maximum tickets per transaction

  • Minimum purchase requirements

  • Total quantity limits

  • Time-based restrictions

How do I get paid for ticket sales?

Since organizers keep 100% of ticket revenue:

  • Payments are processed directly to your account

  • Fast payout schedule (typically 1-3 business days)

  • Multiple payment method support

  • Transparent transaction reporting

What payment methods do you accept?

Bip accepts all major payment methods:

  • Credit/debit cards (Visa, Mastercard, Amex)

  • Digital wallets (Flouci, IZI, STB, BNA, …)

  • Buy now, pay later options (where available)

Can I offer refunds?

Yes! Bip supports flexible refund policies:

  • Set your own refund policy

  • Process refunds directly through the dashboard

  • Automatic refund processing

  • Partial refunds for ticket downgrades

Can I integrate Bip with my website?

Absolutely! Bip offers multiple integration options:

  • Embeddable ticket widgets

  • Direct links to your event page

  • API integration for custom solutions

  • Social media integration tools

How does ticket scanning work at events?

Bip provides comprehensive access control:

  • QR code scanning via mobile app

  • Offline scanning capability

  • Real-time validation

  • Duplicate ticket detection

  • Guest list management

What if I need help during my event?

Bip provides 24/7 support during events:

  • Live chat support

  • Phone support for urgent issues

  • Email support for non-urgent queries

  • Comprehensive help documentation

Can I import attendee data from other platforms?

Yes! Bip supports data import from:

  • CSV files

  • Other ticketing platforms

  • CRM systems

  • Email marketing tools

What analytics does Bip provide?

Comprehensive reporting includes:

  • Real-time sales data

  • Revenue tracking

  • Attendee demographics

  • Marketing campaign performance

  • Refund and transfer reports

Can I export my data?

Yes! Export options include:

  • Attendee lists (CSV, Excel)

  • Sales reports

  • Financial summaries

  • Marketing analytics

  • Custom report generation

Does Bip help with event promotion?

Bip includes built-in marketing tools:

  • Social sharing integration

  • Email marketing templates

  • Promotional codes and discounts

  • Affiliate tracking

  • SEO-optimized event pages