Managing Multi-Day Event Capacity

Without capacity assignments, you risk overselling certain days when offering multi-day tickets alongside single-day tickets.

Understanding the Challenge

Let's look at a common scenario:

You're running a weekend festival with:

• Single-day tickets (Friday or Saturday)

• Full weekend tickets (covering both days)

• Maximum capacity of 100 people per day

The Challenge: A weekend ticket takes up capacity on both days. How do you ensure you don't exceed 100 people on either day?

Example ticket setup for a weekend festival

Solution: Capacity Assignments

Capacity Assignments let you:

1. Set a maximum capacity for each day

2. Link multiple ticket types to each day's capacity

3. Automatically handle capacity across all ticket types

Step 1: Create Capacity Assignments

Create a separate capacity assignment for each day:

Create capacity assignments for each day of your event

Step 2: Link Tickets to Assignments

Connect your tickets to the appropriate capacity assignments:

Link tickets to their corresponding day assignments

For example:

• Friday Capacity (100):

• Friday Single Tickets

• Weekend Tickets

• Saturday Capacity (100):

• Saturday Single Tickets

• Weekend Tickets

How It Works

1. When someone buys a Friday ticket, it reduces Friday's capacity by 1

2. When someone buys a Weekend ticket, it reduces both Friday and Saturday's capacity by 1

3. If either day reaches capacity, related tickets become unavailable

4. The system prevents overselling automatically

Best PracticesSet up capacity assignments before publishing ticketsDouble-check all ticket-to-assignment linksConsider having slightly different capacities per day if neededMonitor capacity levels through your dashboard

Next Steps

After setting up capacity assignments:

• Test the purchase process

• Monitor your capacity levels